Direct Access is your ability to obtain services from a licensed physical therapist where and when you choose without referral from a physician.
You may be surprised to learn that you can access physical therapy directly without a physician’s referral, but under "direct access" in Arizona, you can.
Whether you've had a sports injury, recent surgery, neck or back pain, headaches, or repetitive overuse injury, you can contact OSR and begin working towards eliminating unnecessary pain and dysfunction.
Here is an example of how direct access can save you time, money, and unnecessary pain.
you were just getting back into a fitness routine using weights and walking when you twisted awkwardly and began feeling pain in lower back.
You could wait a week or two to get in to see your doctor and pay for the visit, but with Direct Access, you can go straight to your physical therapist and eliminate delays in treatment and higher costs. This of course is especially helpful if you are feeling discomfort and really would like to know what happened, how serious it is and what you'll need to do to get started on recovering.
You can contact OSR and schedule a time to come and for an evaluation by one of our licensed physical therapists. OSR's physical therapists have the training and education to recognize if your condition is not musculoskeletal and recommend you see a physician. In either case, you'll be getting answers and peace of mind right when you need it, and not several days or weeks after.
So How Does Direct Access Work?
The State of Arizona allows patients like you direct access to a physical therapist without a referral, and in most cases your insurance company will reimburse you for physical therapy services under direct access.
your particular insurance carrier may have specific restrictions. In order to be reimbursed for your physical therapy services you may need to obtain a referral/prescription from your physician first.
We understand this can be a confusing process, we would be happy to assist you in determining your physical therapy benefits. Give us a quick call our main office at 623.551.9706 (or any of our offices) and we'll be able to tell you what your insurance company requires.
Please don't hesitate to contact us, our billing staff is here to help you (we mean that), our goal to make the billing process is as easy as possible so you can focus on your treatment and getting back on the road to recovery as soon as possible.
We accept most major insurance coverage (see below). Keep in mind that this is a partial list (major carriers), so if you don't see your insurance carrier that doesn't necessarily mean we don't accept your insurance.
If you don't see your insurance carrier on the list below, call us at our main office at 623.551.9706 (or any of our offices) and we'll be glad to let you know what your coverage is.
At the time of scheduling your first appointment we request that you provide us your insurance information so that we may verify your benefits and coverage.
- BCBS of AZ
- Mercy Care
- Phoenix Health Plan
- United Healthcare
- Workers Comp
- We are members of PTPN (Preferred Therapy Provider Network) and PTP (Preferred Therapy Providers)